Observing Processes to Measure Performance in Lean

•Gemba Walks

•Gemba is a Japanese word that means "the actual place."

•A Gemba Walk involves going to where the work is being done, observing the processes, and talking to the people who do the work. This approach can help identify inefficiencies, waste, and opportunities for improvement.

•Value Stream Mapping

•Value Stream Mapping is a tool used to visualize the flow of materials and information through a process.

•By mapping the value stream, organizations can identify waste, bottlenecks, and opportunities for improvement.

•Time Studies

•Time studies involve observing a process and measuring the time it takes to complete each step.

•By measuring cycle times and identifying waiting, motion, and processing waste, organizations can identify opportunities to improve efficiency and reduce waste.

•Process Mapping

•Process Mapping is a tool used to document the steps involved in a process.

•By mapping the process, organizations can identify inefficiencies, redundancies, and opportunities for improvement.

•Visual Management

•Visual Management involves using visual aids to communicate information about the process, such as status, performance, and problems.

•By using visual management, organizations can identify waste, inefficiencies, and opportunities for improvement.

•Summary

•By observing processes, organizations can identify waste, inefficiencies, and opportunities for improvement.

•This approach helps organizations to optimize their operations, increase profitability, and create a culture of continuous improvement.